veyepar: Helping the help pages

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Description:	37signals had help pages that weren’t very helpful. That all changed with a new help section for the new Basecamp. Learn how the new help pages were developed & written and the effect they’ve had on support case load. Spoiler: it’s much lighter! markdown
Comment:	production notes

2013-04-09/15_09_09.dv Apply: 15:09:09 - 15:10:42 ( 00:01:33 ) S: 15:09:09 - E: 15:10:42 D: 00:01:33 show more...

vlc ~/Videos/veyepar/eric/write_the_docs_2013/dv/room_1/2013-04-09/15_09_09.dv :start-time=00.0 --audio-desync=0

2013-04-09/15_10_43.dv Apply: 15:10:43 - 15:10:47 ( 00:00:04 ) S: 15:10:43 - E: 15:10:47 D: 00:00:04 show more...

vlc ~/Videos/veyepar/eric/write_the_docs_2013/dv/room_1/2013-04-09/15_10_43.dv :start-time=00.0 --audio-desync=0

2013-04-09/15_10_48.dv Apply: 15:10:48 - 15:31:31 ( 00:20:43 ) S: 15:10:48 - E: 15:31:31 D: 00:20:43 show more...

vlc ~/Videos/veyepar/eric/write_the_docs_2013/dv/room_1/2013-04-09/15_10_48.dv :start-time=00.0 --audio-desync=0

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